Karachi, May 28, 2014: Bank Alfalah,
Pakistan’s largest issuer and acquirer of credit cards, has announced an
upgrade to its customer services and technology platform by commissioning a
futuristic Cards Merchant Acquiring network for its credit cards. This new
network enhances the speed of credit card transactions being conducted at Bank
Alfalah retail partner outlets, whilst doubling transactional capacity.
Bank Alfalah’s Group Head Retail (Central
& North) and Consumer Banking, Khurram Hussain said, “This investment in
strengthening our payments platform signals improved customer service through
reduced turn-around time of credit card transactions at retail merchants, real
time monitoring for prompt resolution of complaints and enhanced capacity to
enable greater transactional volumes.
The Nilson Report, a leading publication
covering payment systems worldwide for the last 42 years, ranked Bank Alfalah
amongst the top merchant acquiring companies in the Middle East and Africa
regions for the year 2012.
As Bank Alfalah looks to the future, it
continues to innovate with the view to improving transacting convenience for
its customers through 574 branches, 500 ATMs and doorstep banking facilities
including mobile and internet banking. The Bank also provides its credit card
customers with value-added privileges and benefits through its diverse alliance
partner network which includes Shapes Health and Fitness Club, Etihad Airways,
Puma, Dominos, Gloria Jeans, Bar B Que Tonight, The Noodle House, Fat Burger, Voice
Mobiles, Canon, Atlas Honda, Singer, Samsung, Changhong Ruba,
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